Guest post by Theresa Acheampong, KLA's Summer 2024 Climate Storytelling Intern.
My summer at KLA has exposed me to key elements that make a product successful on all ends through understanding user behavior.
One of the most interesting aspects of this internship was gaining a deeper understanding of how to think about the end-user. For example, a study revealed that 57% of viewing time for users was primarily at the top part of the webpage, known as the “fold”. Another study found that on average, it takes 50 milliseconds for users to process and assess the visual appeal of a website. These studies, among others, highlight the importance of how KLA thinks about implementations to the Dashboard and Dashboard services.
Through my daily tasks and research, I learned so much about the importance of viewing a product from the end-user's perspective. Here are three of the many ways I’ve learned to think about the end-user through my internship with KLA:
